The WTIF 25 Year Guarantee

The WTIF Warranty Scheme can be offered by any full member of the Federation. It guarantees the wall tie work of the member for a period of twenty-five years. Each individual warranty covers a single building or identified elevations of a building (part-elevations are not covered due to the effect that ties in the untreated part may have on the treated work if they fail.)

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The warranty also covers the replacement ties and any ancillary work included as part of the contract, e.g. repointing, brick reinforcement etc. Furthermore it covers materials and workmanship.

 

The warranty is issued jointly by the member and by the Federation and also indemnifies the member against a claim for professional negligence (e.g. the choice of tie, advice given about the contract).

 

The Wall Tie Installers Federation carries annual product guarantee insurance which indemnifies the Federation and named installers in respect of liability arising under the guarantees issued.

 

The W.T.I.F. Warranty is:​

• Independent of manufacturer or installer

• Fully insurance backed

• Covers all aspects of the work

• Fully transferable to any new owner of the building

 

This guarantee indemnifies the customer for a period of twenty-five years up to a limit of £100,000. This covers costs of removal, repair, alteration, treatment of any product which fails to perform the function for which it was manufactured, designed, sold, supplied, installed, repaired, altered, dispatched, or delivered on behalf on the installer. The definition of the term 'product' means not only the wall tie itself, but also the workmanship of the installer.

 

This guarantee is backed up by an annual product guarantee insurance policy, which indemnifies the Federation up to an aggregate limit of £100,000 per member in respect of its liabilities under this guarantee, (This insurance being arranged with first class security in the London Market)

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Claims Procedure

 

In the event of a claim, please contact the Wall Tie Installers Federation immediately with the following information:

• Property Address

• WTIF Guarantee Number and date issued

• Details (with evidence, if available) of why a potential claim is being made under the Guarantee.

 

Further information regarding the claims process will then be given.

 

Please note, the original WTIF Guarantee Certificate may need to be produced for inspection during the claims process.